White Papers

Part I: Stakeholder Pains. Concerns and Priorities

This paper helps retail executives, operations managers and store managers:

  • Review past and current trends in retail checkout technology
  • Review what's most important to retailers and consumers
  • Identify ideal checkout solutions: the features, capabilities and uses that retailers and customers value most

Part II: Comparing Checkout Station Designs and Capabilities

This paper focuses on the features, process, capabilities and performance that current checkout technologies provide retailers and consumers. It can help retail executives, operations managers and store managers:

  • Define what the "best" checkout solution might be for their operations
  • Compare the capabilities, features, general approach and process of self-assist checkout technology, hand-held scanner checkout and a new type of hybrid checkout system

Part III: Comparing Checkout Station Costs and Performance

This 30 pages comprehensive white paper and cost analysis tool helps retail executives, operations managers and store managers:

  • Identify benefits most relevant to retailers and customers
  • Identify units of measurement relevant to each benefit
  • Compare performance of each checkout technology in terms of benefits and costs
  • Use basic performance and cost metrics to evaluate current and emerging checkout technology in their own business