Reduced cost


The retail grocery business has always operated in a ferociously competitive environment. With typically slim margins, retailers are likely to seek any possible advantage to reduce labor, capital and operations costs.

The past 20 years has seen a series of technologies and approaches to retail checkout. Its goal: Getting competitive advantage by strengthening business fundamentals and improving the customer experience. Real benefit may be hard to find for many of the new introductions.

HybridCheckout is a simple improvement over current solutions and it has predictable properties and a tested process. In other words; HybridCheckout is designed for success. When compared to a cashier-assisted checkout line, a HybridCheckout line typically reduces the total checkout costs by 40 to 50 percent.

The below table shows different checkout solutions total cost of ownership associated with average article sales values (US figures):

Any grocery or supermarket investing in expensive technologies such as self-service checkouts becomes exposed to a substantial financial risk. If the investment does not provide a return within the very long payback time required, the actual cost can become very high to the retailer.

Also, new and simpler technologies like HybridCheckout may from customer preferences make such expensive technologies obsolete within a short time. Why invest in risky and expensive technologies that have an operating cost close to four times higher than HybridCheckout?

Graph comparing checkout technology cost (US figures):

A series of white papers document the cost savings probable and numerous other metrics and findings relevant when comparing HybridCheckout with cashier-assisted checkouts and self-service checkouts.

Link to the white paper series: Click here

Furthermore the cost saving potential from implementing HybridCheckout has been confirmed in a proof of concept test.

Link to the Proof of Concept test: Click here

Cost saving highlights:

  • Reduced number of checkouts
  • Reduced floor area requirements
  • Reduced theft losses compared to self-service
  • Reduced technology cost compared to self-service
  • Reduced service and operational costs
  • Reduced investment and risk
  • Customers may perform close to 50% of the scanning on behalf of the store
  • Better ergonomic and less physical strain on the cashier reduces social costs
  • One HybridCheckout may replace two traditional checkouts
  • One HybridCheckout may replace six to eight self-service stations

Don't get stuck in the slow and expensive lane. There's a faster and less costly checkout next to it.... HybridCheckout.