Retailer success


Successful retailers understand that their business is about people and loyalty.

If you ask several successful store managers about their "secrets", it's likely that you will get answers like these:

  • Show your recognition and a smile
  • Be available for assistance
  • Be helpful and listening
  • The Customer is always right
  • Honesty always wins
  • Thank the Customers as they leave
  • The Customer loyalty is your business
  • Retail is about experience, loyalty and humans

- Humans may be loyal to each other's when they experience even the most vague or elusive relationship. Weak social bonds are believed to be responsible for the majority of the embeddedness and structure of social networks in society as well as the transmission of information through these networks.

Source: WikiPedia